Privacy Policy

Last updated: January 15, 2026

1. Introduction

Vero ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our digital receipt platform and services.

By using our services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Transaction Data

When merchants use our platform, we collect transaction information including:

  • Purchase details (items, prices, timestamps)
  • Merchant information
  • Payment method metadata (not full card numbers)

2.2 Technical Information

We automatically collect certain technical information including:

  • IP addresses
  • Browser type and version
  • Device information
  • Access times and dates

3. How We Use Your Information

We use the collected information for the following purposes:

  • To provide and maintain our digital receipt services
  • To encrypt and securely deliver receipts to cardholders
  • To improve and optimize our platform
  • To detect and prevent fraud
  • To comply with legal obligations
  • To communicate with you about our services

4. End-to-End Encryption

Vero implements end-to-end encryption for all receipt data. This means:

  • Receipt data is encrypted before leaving the merchant's system
  • Only the intended cardholder can decrypt the receipt
  • We cannot access the contents of encrypted receipts
  • No intermediaries, including Vero, can view your purchase details

5. Data Sharing and Disclosure

We do not sell your personal information. We may share information only in the following circumstances:

  • With card issuers to deliver encrypted receipts to your banking app
  • With service providers who assist in operating our platform
  • When required by law or to protect our legal rights
  • In connection with a merger, acquisition, or sale of assets

6. Data Retention

We retain encrypted receipt metadata for as long as necessary to provide our services and comply with legal obligations. Encrypted receipt content is stored only as long as required by card issuers and can be deleted upon request.

7. Your Rights

Depending on your location, you may have the following rights:

  • Access to your personal information
  • Correction of inaccurate data
  • Deletion of your data
  • Restriction of processing
  • Data portability
  • Objection to processing

8. Security

We implement industry-standard security measures to protect your information, including encryption, secure servers, and regular security audits. However, no method of transmission over the internet is 100% secure.

9. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

12. Contact Us

If you have questions about this Privacy Policy, please contact us through the contact information provided on our website.